Privacy Policy

This Policy applies as between you, the User of this Website and Elite Sign Solutions Limited Products Direct the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website.

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

Data” means collectively all information that you submit to the Elite Sign Solutions Limited via the Website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998;

Cookie” means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in Clause 12;

Elite Sign Solutions Limited” means Elite Sign Solutions Limited, Unit 45, Stakehill Industrial Estate, Touchet Hall Rd, Middleton, Manchester M24 2FL;

UK and EU Cookie Law” means the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User” means any third party that accesses the Website and is not employed by Elite Sign Solutions Limited and acting in the course of their employment; and

Website” means the website that you are currently using (www.elitesignsolutions.co.uk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Scope of this Policy

This Policy applies only to the actions of Elite Sign Solutions Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

Data Collected

Without limitation, any of the following Data may be collected by this Website from time to time:

3.1. name;

3.2. date of birth;

3.3. gender;

3.4. job title;

3.5. profession;

3.6. contact information such as email addresses and telephone numbers;

3.7. demographic information such as post code, preferences and interests;

3.8. financial information such as credit / debit card numbers

3.10. IP address (automatically collected);

3.11. web browser type and version (automatically collected);

3.12. operating system (automatically collected);

3.13. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

Our Use of Data

4.1. Any personal Data you submit will be retained by Elite Sign Solutions Limited for a minimum of 12 months.

4.2. Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.

4.3. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security see Clause 11 below.

4.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

4.4.1. internal record keeping;

4.4.2. improvement of our products / services;

4.4.3. transmission by email of promotional materials that may be of interest to you;

4.4.4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.

Third Party Websites and Services

5.1. Elite Sign Solutions Limited may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services have access to certain personal Data provided by Users of this Website.

5.2. Any Data used by such parties is used only to the extent required by them to perform the services that Elite Sign Solutions Limited requests. Any use for other purposes is strictly prohibited.

Links to Other Websites

This Website may, from time to time, provide links to other websites. Elite Sign Solutions Limited has no control over such websites and is in no way responsible for the content thereof. This Policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

Changes of Business Ownership and Control

7.1. Elite Sign Solutions Limited may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Elite Sign Solutions Limited. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

7.2. In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

Controlling Use of Your Data

8.1. Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

  • 8.1.1. use of Data for direct marketing purposes; and
  • 8.1.2. sharing Data with third parties.

Your Right to Withhold Information

9.1. You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.

9.2. You may restrict your internet browser’s use of Cookies. For more information see Clause 12.

Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Elite Sign Solutions Limited as well as a right to request corrections, blocking of and deletion of the Data. You also have the right to revoke any given permissions at all times. We store the contract’s content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login area.

Security

Data security is of great importance to Elite Sign Solutions Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

Cookies

12.1. This Website may place and access certain first party Cookies on your computer. First party cookies are those placed directly by Elite Sign Solutions Limited via this Website and are used only by Elite Sign Solutions Limited. Elite Sign Solutions Limited uses Cookies to improve your experience of using the Website and to improve our range of products and services. Elite Sign Solutions Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

12.2. By using this Website you may receive certain third party Cookies on your computer. Third party cookies are those placed by websites and/or parties other than Elite Sign Solutions Limited. Third party cookies are used on this Website for advertising and analytics and are detailed in full below. These cookies are not integral to the services provided by the Website.

12.3. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

12.4. Certain features of the Website depend upon Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings.

12.6. This Website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the products and services offered through it. You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.

12.7. The analytics services used by this Website use Cookies to gather the required information. Certain of these Cookies may be placed immediately when you decide to visit the Website and it may not be possible to obtain your prior consent. You may remove these Cookies and prevent future use of them by following the steps set out below.

12.9 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

12.10 You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

12.11 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Cookie NameDurationPurpose
woocommerce_cart_hashsessionHelps WooCommerce determine when cart contents/data changes.
woocommerce_items_in_cartsessionHelps WooCommerce determine when cart contents/data changes.
wp_woocommerce_session_2 daysContains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
woocommerce_recently_viewedsessionPowers the Recent Viewed Products widget.
store_notice[notice id]sessionAllows customers to dismiss the Store Notice.
wordpress[hash]sessionStores the authentication details on login
wordpress_logged_in_[hash]sessionUsed to indicate when you are logged in, and who you are.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Changes to this Policy

Elite Sign Solutions Limited reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below:

Elite Sign Solutions Limited [Re: Privacy Compliance Officer] Unit 45, Stakehill Industrial Estate, Touchet Hall Rd, Middleton, Manchester M24 2FL, United Kingdom